Government Data Requests

Governments around the world request information about Oath users, usually in conjunction with criminal or civil investigations. We carefully scrutinize each request to make sure it complies with the law, and we push back on those requests that don’t satisfy our rigorous standards. When we disclose data, consistent with our Global Principles for Responding to Government Requests, we narrowly interpret the request and disclose only as much data as is necessary to comply with the request.

Government data requests by country

Country Some data disclosed Rejected No data found Total government data requests Total government specified accounts
Argentina 35 21 3 59 64
Australia 101 125 39 265 283
Austria 0 7 0 7 9
Bangladesh 0 1 0 1 1
Belgium 2 0 0 2 3
Brazil 101 46 28 175 258
Canada 17 1 0 18 20
Chile 0 3 0 3 5
Colombia 0 4 0 4 5
Denmark 0 3 0 3 3
Finland 1 0 0 1 1
France 275 481 107 863 977
Germany 681 977 174 1,832 2,569
Greece 0 7 1 8 10
Hong Kong 167 28 20 215 223
Hungary 0 2 1 3 6
Ireland 36 9 3 48 75
India 241 299 91 631 1,588
Italy 51 165 23 239 337
Korea 0 2 0 2 2
Lithuania 0 0 1 1 1
Macedonia 0 0 1 1 1
Malta 0 16 0 16 17
Mauritius 0 1 0 1 1
Mexico 9 10 8 27 32
Malaysia 0 1 0 1 1
Netherlands 0 1 0 1 1
Norway 1 1 0 2 2
New Zealand 2 1 0 3 3
Pakistan 0 1 1 2 3
Philippines 0 1 0 1 1
Poland 0 2 0 2 2
Portugal 0 4 1 5 6
Singapore 20 34 3 56 76
Slovenia 0 2 0 2 2
Spain 41 82 16 139 208
Sweden 0 10 0 10 13
Switzerland 0 5 0 5 5
Taiwan 1,316 104 74 1,494 3,394
Turkey 1 3 0 3 4
United Kingdom 565 487 158 1,210 1,575
United States* 5,044 222 689 5,955 10,977

*These numbers do not include U.S. national security requests reported in more detail on the U.S.-specific page.

Emergency requests

In addition to Government Data Requests, Oath sometimes receives requests from governments seeking information in emergency situations (i.e., the disclosure of information is sought to save a life or prevent serious physical harm). The chart below represents the number of such requests that Oath received globally during the reporting period, the number of accounts specified in those requests, and the percentage of the requests that resulted in the disclosure of some information.

Country Total requests Total government specified accounts Percentage of requests resulting in disclosure of user data
Canada 8 10 63%
Germany 13 14 62%
France 4 4 25%
Hong Kong 2 3 100%
India 7 8 0%
Italy 2 3 50%
Lithuania 1 1 0%
Malaysia 1 1 0%
Russia 1 1 100%
Sweden 1 1 0%
Singapore 1 1 0%
United Kingdom 111 187 86%
United States 90 115 68%
Global Total 242 174 72%

Preservation requests

Government agencies sometimes ask Oath to temporarily preserve account information pertaining to an investigation while they work to obtain valid legal process. When we receive a preservation request issued in accordance with applicable law, we will temporarily preserve the relevant user data, to the extent it is available. We will not disclose information until the government agency has presented us with valid legal process. The chart below shows the number of preservation requests we received within this reporting period, as well as the number of accounts specified in those requests. If information we preserved is subsequently sought by the government agency with legal process, the request (and our response) will be reflected as Government Data Request in the reporting period during which the request was made.

Country Total preservation requests Total government specified accounts
Argentina 2 2
Austria 2 4
Australia 25 39
Bangladesh 1 1
Belgium 9 12
Brazil 2 3
Canada 17 19
Colombia 1 2
Czech Republic 6 6
Germany 28 56
Greece 2 4
Hong Kong 4 4
Ireland 15 32
India 12 17
Italy 4 4
Japan 1 1
Luxembourg 1 2
Macedonia 1 1
Mauritius 3 5
Philippines 4 8
Portugal 2 2
Spain 1 1
Sri Lanka 1 1
Sweden 3 3
United Kingdom 78 115
United States 3,055 6,620
Global Total 3,280 6,964

Download Data for this Reporting Period:XLS